Zumi (DVx Ventures)
Head of Engineering
- Joined as employee #1 and built the engineering function, platform architecture and engineering operating model from zero.
- Built and led a 10-person engineering team, with responsibility for hiring, coaching, career development, performance and delivery.
- Worked with founders, enterprise customers and distributed teams across the UK, US and Middle East through multiple company pivots spanning hospitality, payments, AI and data.
- Designed backend services, APIs and multi-tenant SaaS platforms using TypeScript, PostgreSQL, Terraform, Docker and Google Cloud.
- Led production AI development including agents, custom MCP servers, LLM middleware, secure user-scoped API access, request tracking, observability, evaluations and multi-model routing.
- Built integrations with payments, CRM, loyalty, reservations, PMS and POS systems.
- Led multiple products from concept to production, balancing customer needs, technical trade-offs and long-term platform investment.
- Established engineering practices covering architecture, code review, CI/CD, incident response, operational excellence and production reliability.
- Partnered with founders, product leaders, investors and enterprise customers on roadmaps, architecture and technical strategy.
